Networks The strength of our National and International Networks provides the key to consistently satisfying our clients and helping people all over the world. Our networks of service providers are carefully selected to support all our product areas. All agents are thoroughly vetted and their performance regularly evaluated to ensure high standards are consistently met. The breadth and flexibility of our networks mean we can successfully respond to every challenge. We can also develop specialized networks, tailored for specific requirements clients may have. Quality Assurance We seek to ensure the highest level of customer satisfaction is achieved in all aspects of our service delivery. We therefore monitor and maintain our high quality service provision using a team of independent experts to quality assure our customer service and clinical delivery. In addition we closely with our clients to agreed protocols, set by our team of clinical/quality specialists. Our Systems allows open electronic communication with our clients and business partners and service providers. Access to and analysis of timely, accurate data relating to your assistance programs are is provided online using a sophisticated business tool. Copyright 2013 Maphilindo International Call Center Sdn Bhd (526305-P). All rights reserved. |
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